Privacy Policy

This Privacy Policy explains how RST Sitework & Septic LLC collects, uses, and protects the information you share with us through our website, email, phone calls, and in-person meetings. By using our services, you agree to the terms in this policy. We may update this policy from time to time, and any changes will be posted on this page. We urge all clients to review this page on their first visit and again after any major update.

We collect a few types of information to serve you well. Personal details such as your name, address, phone number, and email are gathered when you fill out our contact form, request a quote, or sign up for our updates. We also collect basic site visit data such as your IP address, browser type, time of visit, and pages viewed. This information helps us improve our website and reach the right people with the right content. The data we collect is the smallest amount needed to provide a clear, useful service to you.

We use the information we collect to reply to your questions, share quotes, schedule site visits, send project updates, and process payments. We may also use it to send news about our services, special offers, or seasonal tips. You can opt out of our marketing emails at any time by clicking the unsubscribe link at the bottom of each message. Opting out will not affect any active project work or service requests already in motion.

We do not sell, rent, or trade your personal data to third parties. We share your information only with trusted partners who help us run our business, such as our payment processor, our email service, our scheduling tools, and our subcontractors when they are needed for a specific project. Each of these partners agrees to keep your information safe and use it only for the task at hand. We may also share information if required by law, court order, or to protect our rights and the safety of others.

We protect your information with strong measures, including secure servers, encrypted forms, and limited employee access. While no system is fully safe from breach, we take every step to reduce risk. If a data breach ever occurs, we will notify you and the proper authorities as quickly as possible. We keep your records only for as long as we need them to serve you and meet legal duties, then we remove them in a safe way.

Our website uses cookies to enhance your visit. Cookies are small files stored on your device that remember your settings and track your visit. You can turn off cookies in your browser settings, though some parts of our site may not work as well without them. We do not use cookies to gather personal data beyond what is needed for the basic function of the site.

If you are a parent and believe your child under thirteen has shared personal data with us, please contact us so we can remove it. We do not knowingly collect data from children, and we ask that minors do not submit any personal details through our forms.

You have the right to view, update, or delete the personal data we hold about you. To make a request, email us with your details and we will respond within thirty days. You may also ask for a copy of the data we have on file at no charge. We respect your right to manage your own information and we work to honor every fair request without delay.

For questions about this Privacy Policy, please contact our office. We are here to help and we stay committed to keeping your trust safe at every step.